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Terms and conditions of use

Meaty.ch

1. Introduction and scope of application

Meaty SA, headquartered at Boulevard Pont-d'Arve 61, is a Swiss company registered in the Commercial Register.

Meaty SA owns the meaty.ch domain and operates the website available at this address.

See the legal notice page for more information about the publication.

By browsing this site, you accept these terms and conditions of use.

In particular, when you place an order on this site, you expressly and fully accept section 2 of the general conditions of use relating to the general conditions of sale.

2. Terms and conditions of sale - Ordering on the site

A. Sales contract

When you place an order on the site, you are entering into a purchase/sale contract within the meaning of Articles 184 ff. of the Swiss Code of Obligations.

You act as buyer and the company as seller.

B. Prices

The price of the pieces is determined by their price per kilo.

The weight is indicated on our website for information only.

A surcharge of 20% is then applied to each order as a "safety margin". This is an amount which we reserve the right to use depending on other orders for the animal sold. In practice, this contribution enables us to adjust your order within the above limit to ensure that all parts of the animal find takers and thus avoid wastage. If this contribution is not necessary, it will be reimbursed in full once your order has been collected or delivered.

Meat is invoiced by net weight.

Delivery and other costs are extra.

The prices displayed on our site are not guaranteed until you have placed your order and obtained confirmation.

Payment is immediately debited from your credit card.

C. Order confirmation

When you place your order, you can choose between collection from a collection point or delivery. In principle, this choice is final. You agree to fill in the fields concerning collection or delivery completely and accurately.

Once you have validated your order, an order confirmation is automatically sent to you by email.

Please check your junk mail and make sure you have received your order confirmation. If in doubt, please contact us via the contact page.

D. Collection or delivery of order and transfer of risk

a. Withdrawal

If you choose the collection point option, your order will be delivered to our collection point as soon as possible.

We will notify you by email and SMS at least one day in advance of any withdrawal possibilities.

As soon as you receive the email or SMS, we are released from all liability (transfer of risk).

You undertake to collect your order as soon as possible, as soon as it is available at our collection point.

For health reasons, the order is kept for a limited time at the collection point. The storage period depends on the items ordered. After the time limit, the order is automatically destroyed, with no right to reimbursement.

b. Delivery

If you choose delivery, your order will be delivered as soon as possible according to the information you have previously provided.

We will notify you of a delivery form by email and SMS at least one day before delivery. You agree to return the completed delivery form to us as soon as possible.

We are released from all liability from the moment the order is delivered (transfer of risk).

For sanitary reasons, if you are not present at the appointment agreed with the carrier to collect your order, it may be destroyed, with no right to reimbursement.

Delivery possibilities are limited to the territory of the Republic and Canton of Geneva, excluding CĂ©ligny.

E. Warranties and liabilities

We comply with the legal requirements applicable to the production and trading of foodstuffs.

Meaty has no "organic" certification. The "organic farming" description on the site indicates that the farmer from whom the meat comes complies with Swiss organic farming practices as defined by the labels to which they are certified.

We are only liable for direct damage caused by gross negligence or wilful misconduct. Liability for direct damage caused by slight negligence is expressly excluded within the limits of the law. Liability for indirect or consequential damage is expressly excluded to the fullest extent permitted by law, as is liability for the negligence of vicarious agents.

F. Billing

Once the delivery or collection date has passed, we send you a final invoice by email, stating the quantities ordered, delivery charges, discounts, safety margin, actual quantities and amount refunded. We invoice by net weight.

In the event of a promotion, the amount deducted from the initial price (hereinafter the "discount") is determined at the time of purchase and appears on the order confirmation. The discount is fixed and does not depend on the actual weight of the pieces.

You have 2 days to lodge a complaint against the invoice. In the absence of a complaint within this period, the sale will be finalized and we will refund any overpayment within one week. The time taken to receive payment depends on the payment method used and the payment service provider. Meaty SA accepts no responsibility for this delay.

G. Miscellaneous

a. Notifications

You agree that all notifications designated as such under this contract will be made by email or SMS exclusively. In the event of a dispute, our proof of dispatch of the email or SMS shall prevail. If emails or SMSs sent to you are treated as SPAM or are not received for any reason beyond our control, they are still validly notified.

You are solely responsible for the accuracy of the contact details you provide to us for email and SMS notifications and understand that in the event of an error on your part, we cannot be held responsible for any damage arising from incorrectly entered contact details.

b. Divisibility

If any provision of these terms and conditions is found to be invalid, the remaining provisions of these terms and conditions shall remain valid and binding.

c. Exclusion from compensation

You will make all payments due under this contract without any deduction either by way of set-off or counterclaim. Set-off of the parties' respective claims for damages is excluded.

d. Modification

We reserve the right to modify these terms and conditions at any time. The latest version published on meaty.ch is binding.

e. Data protection

Clause 3 of our general terms and conditions of use applies.

H. Applicable law and place of jurisdiction

This sales contract is subject exclusively to Swiss substantive law, in particular Articles 184 ff. of the Swiss Code of Obligations.

The place of jurisdiction is Geneva.

In the event of a dispute, the parties agree to set up compulsory prior mediation. The aggrieved party will notify the other party of its request and conclusions, and the other party will take a position within 30 days.

3. Data protection

We do not collect sensitive data or personality profiles within the meaning of the Federal Data Protection Act (DPA).

We do, however, collect some of your personal data within the meaning of the DPA. When you place an order on our site, you are asked to provide your surname, first name, address, telephone number, e-mail address and telephone number. This data is stored securely in Switzerland until your order is processed and fulfilled. We do not store your payment details. We may also use your personal data to keep you informed about our activity when you subscribe to a newsletter. Finally, we store your data when you publish content on our website.

We use this data to provide our services and, in particular, to fulfill our contractual obligations. In this context, we may transmit all or part of your personal data to our delivery partners, so that they can deliver to you, to which you expressly consent by accepting these general terms of use. We will only pass on data that is strictly necessary for our contractual partners to fulfil their own obligations towards you and us, in particular our delivery partners to whom we provide your personal details (e.g. surname, first name, address).

To protect customer data, orders are anonymized after 6 months, and inactive accounts are deleted after 12 months.

We also use cookies to remember your preferences and shopping cart, for example. In this context, we use Google Analytics, Facebook Pixel, Brevo and WooCommerce.

By agreeing to our general terms and conditions of use and/or our general terms and conditions of sale, you give us your express consent to process your data in connection with the activities mentioned in this article. You may withdraw your consent to the use of your personal data at any time by contacting us. Withdrawal of consent may be complete or partial (e.g. unsubscribing from the newsletter).

You can contact us at any time if you have any questions about the data we collect and use to provide our services.

4. Intellectual property

All trademarks, photos, texts, comments, illustrations, images (animated or not), video sequences, sounds, including computer applications that may be used to ensure the operation of this site and, more generally, all elements that are reproduced and used on this site are protected by intellectual property laws.

They are our full and complete property. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without our prior written consent, is strictly prohibited.

You are authorized to use this site for personal purposes only and may not, under any circumstances, except with our written consent, use it or any of its contents for commercial purposes or for any other purpose that would be detrimental to us, in particular within the above limits.

5. Forum

Our site offers you the opportunity to react to articles and post content.

We expect you to behave respectfully when you post on our site, as this is one of our core values. We take no responsibility for, and do not expressly or implicitly endorse, anything you post on our site. By posting on our site you warrant that you have all the rights, power and authority necessary to grant the rights to your content. As you are solely responsible for your content, you may be liable to prosecution if you do not have the necessary rights to your content. You retain all ownership rights you have in your content, but you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, transferable and sub-licensable license to use, copy, modify, adapt, prepare derivative works from, distribute, perform and display your content and any name, username or image provided in connection with your content in all media formats and channels now known or later developed. You also agree that we may delete metadata associated with your content, and you irrevocably waive any and all claims and assertions of personality rights with respect to your content.

Content is prohibited, particularly if it is illegal or immoral in nature. We may remove any content or information you share on our site if we believe it violates these terms and conditions or if required by law.

If we take action to remove your content for violating our terms and conditions, or if we deactivate or terminate your account, we are under no obligation to notify you of such action. If you believe that your account or content has been deleted in error, or if you wish to deactivate or permanently remove it, please contact us.

6. Miscellaneous

A. Warranty and liability

We will use reasonable efforts to ensure the continued reliable operation of this site, but cannot guarantee uninterrupted or error-free use or that the site will be free from viruses, defects or errors. Your use of this site is at your sole risk.

To the fullest extent permitted by law, we disclaim all liability for any damages arising from the use of this site.

B. Modification

We reserve the right to modify these terms and conditions at any time. The latest version published on meaty.ch is binding.

C. Divisibility

If any provision of these terms and conditions is found to be invalid, the remaining provisions of these terms and conditions shall remain valid and binding.

7. Applicable law and place of jurisdiction

Swiss substantive law applies exclusively to these terms and conditions of use.

The place of jurisdiction is Geneva.

In the event of a dispute, the parties agree to set up compulsory prior mediation. The aggrieved party will notify the other party of its request and conclusions, and the other party will take a position within 30 days.

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